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If you have a question about any of our trips, or Egypt in general, post it below and we will try to answer it as quickly as possible.

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FAQ Catagories Customer Questions about Specific Topics



One of the things we're most often asked about is how to pay for the Sharm tours you would like to b

Booking Process


Our booking system is industry leading. It's been designed from the ground up to be secure, fast and

Cancellations / Refunds


If you have any questions about cancellations or our refund policy for any trips you have booked wit



"Do I need a Visa for my holiday to Sharm el Sheikh, Egypt?" is a question we get asked a lot. Espec

Special Requests


Planning something special for your holiday in Sharm el Sheikh? Something romantic? A birthday surpr



General questions about Sharm el Sheikh, our tours, or anything else

Contacting Us


One of the most important aspects of our business is being reliable and contactable, we know the las

Travel Restrictions & Safety


Since the peaceful Egyptian uprising of 2011 when the people campaigned against the then current Pre

Hotel Pickups


Customers are regularly asking what hotels we pick up from. We pick up from all hotels in Sharm el S

Latest Questions

Asked By: Asked by Donald Murphy
on 14th January 2018
Concerning Tour:
Quad Biking in Sharm Desert
FAQ Category:Specific Excursion

Could you please tell me where the nearest hotel is to the quad biking

Marriott Sharm hotel and also Noria Resort and Sonesta hotel .

Asked By: Asked by John Ong
on 12th December 2017
FAQ Category:Specific Excursion

Are flights included in the ?

The trip to Cairo by plane from Sharm includes the return fly tickets Sharm - Cairo - Sharm .

Asked By: Asked by Pratik Kothari
on 9th December 2017
FAQ Category:Specific Excursion

Hi I want to book Cairo excursion for 2 adults on 21st December.

I would like to know if it would be safe to travel to Cairo from Sharm El Seikh and do you have any availability?
Also do you have any contact number

This is very safe to travel to Cairo and all the trips to Cairo are running every day !

Asked By: Asked by Zsuzsanna
on 13th October 2017
Concerning Tour:
SharmExcursions General Question
FAQ Category:Specific Excursion

I understand that I only have to pay 10% at the time of the booking. Can you please let me know in which currency I have to pay the rest of the price in cash?
Thank you.

You will pay the balance for your trips in Egypt when you meet our rep. at your hotel before your trips , you will pay In Cash but you can pay in Sterling Pound Or in US $ or in Euro or in Egyptian pound as you prefer.

Asked By: Asked by Jannike Kristine Mogensen
on 7th September 2017
FAQ Category:Specific Excursion

Hello. I would like to book the Luxor tour October 11 (1 adult). But I cannot pick the date (or any date) in the calendar.
Is the tour cancelled ? I have no problem choosing dates on other tours.

Kind regards

Because Luxor trip by plane from Sharm is stopped at the moment .

Asked By: Asked by Mohamed Choucri
on 24th August 2017
FAQ Category:Specific Excursion

I would like to book a day trip to ras mohamed for snorkeling. please let me know options and prices

We offer Ras Mohamed by bus half day trip and we offer also Ras Mohamed by boat full day trip !

Asked By: Asked by Beverley
on 20th August 2017
FAQ Category:Specific Excursion

Do you pick up at the cruise port terminal? If not what is the closest point of pick up and how do we get there?

Also, if two book do both have to be able to drive?

We will pick you up at the main gate outside Sharm Port !

Asked By: Asked by Cheril
on 10th May 2017
FAQ Category:Specific Excursion

Hi We will be arriving in Sharm el Sheikh from Saudi Arabia. We are indian nationals. We donot plan to go to any other area of Egypt . We have a stay of 7 nights in Sharm and return back to Saudi . Is a Visa reqired?

Because you will stay all your holiday in Sharm and will arrange only local tours inside Sinai only so you do not need to get the visa !

Asked By: Asked by David K.
on 2nd April 2017
Concerning Tour:
SharmExcursions General Question
FAQ Category:Specific Excursion

Hi id like to ask if i book something...Then u guys going to pick me up?Thanks for ure answer.

For all your trips which you will book with our company we will pick you up from your hotel to go on the trip and after the trip will transfer you back to your hotel .

Asked By: Asked by Tony
on 7th March 2017
Concerning Tour:
SharmExcursions General Question
FAQ Category:Specific Excursion

Am planning a trip to Egypt.
a) Is it safe to travel on road from Cairo to Saint Catherine?
b) Also it is safe to spend a night or two at Sharm el Sheik?
c) Can I can from Cairo to Sharm el Sheik?

Thank you.

Kindly we would like to inform you that : This is very safe to Stay few nights in Sharm , also very safe to go by road from Cairo to Saint Catherine . If your holiday will be in Cairo this will be okay to go by flight from Ciro to Sharm .

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This prestigious award, which places SharmExcursions in the top-performing 10% of all businesses worldwide on TripAdvisor, is given to businesses that consistently earn high ratings from TripAdvisor travellers.

  • Best Reviews Around We're number one thanks to our fantastic customer reviews, they're better than Thomas Cooks and Thomsons
  • Great, Low Prices. Guaranteed We're renowned for our fantastic service at a great price, significantly cheaper than the above
  • We're Here When You Need Us If you need us we're always there for you via phone, email, Facebook® or your online booking account.
  • Flexible Amendments We understand things change, so amend your booking within time and it won't cost you a thing
  • VIP Treatment Included Unlike other tour operators we keep our groups small, so our tour guide has more time for you
  • Door-to-Door Service! We'll collect you from your hotel, and drop you back in comfort after every trip!
  • Low Deposits We only require a 10% deposit to book your tours
  • Family Friendly The majority of our customers are families, so all of Our trips are especially designed to be family-friendly
  • Great Staff We're passionate about making your holiday brilliant (for most it's a once in a lifetime trip). Our professional hand-picked tour guides are friendly, knowledgeable and speak English excellently.

    We'll make sure booking is stress free, and your day with us is one you'll always remember