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If you have a question about any of our trips, or Egypt in general, post it below and we will try to answer it as quickly as possible.

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FAQ Catagories Customer Questions about Specific Topics



One of the things we're most often asked about is how to pay for the Sharm tours you would like to b

Booking Process


Our booking system is industry leading. It's been designed from the ground up to be secure, fast and

Cancellations / Refunds


If you have any questions about cancellations or our refund policy for any trips you have booked wit



"Do I need a Visa for my holiday to Sharm el Sheikh, Egypt?" is a question we get asked a lot. Espec

Special Requests


Planning something special for your holiday in Sharm el Sheikh? Something romantic? A birthday surpr



General questions about Sharm el Sheikh, our tours, or anything else

Contacting Us


One of the most important aspects of our business is being reliable and contactable, we know the las

Travel Restrictions & Safety


Since the peaceful Egyptian uprising of 2011 when the people campaigned against the then current Pre

Hotel Pickups


Customers are regularly asking what hotels we pick up from. We pick up from all hotels in Sharm el S

Latest Questions

Asked By: Asked by Jan
on 13th December 2018
FAQ Category:Specific Excursion

Hello, do I need to have visa for Tiran Island boat trip? According to some recent news, Tiran island now belongs to Saudi Arabia. So Im not sure if this somehow affects the need for Egyptian Visa.


Hello, Kindly we would like to inform you that : you do not need the visa to go on Tiran Island snorkeling trip by boat . Mohamed

Asked By: Asked by Amira
on 29th August 2018
Concerning Tour:
Jerusalem Tour from Sharm
FAQ Category:Specific Excursion

Is the Jerusalem tour running on October this year?

This trip is stopped and we do not know when will be running again !

Asked By: Asked by Karolina
on 31st July 2018
FAQ Category:Specific Excursion

What hotel do you stay in Cairo and how are meals organized!

we are working with 4 stars hotels in Cairo looks like Grand Pyramids hotel on B-B Basis ( includes breakfast ) .

Asked By: Asked by Karolina
on 31st July 2018
FAQ Category:Specific Excursion

Do you do any trips to the pyramids in Cairo

in all our trips to Cairo we visit the pyramids .

Asked By: Asked by Ozhan
on 12th June 2018
Concerning Tour:
SharmExcursions General Question
FAQ Category:Specific Excursion

Is there any other method to pay instead of pay pal? Its not supported in Turkey

Hello , You can pay your deposit by credit card online .

Asked By: Asked by Florent Sejdijaj
on 10th June 2018
Concerning Tour:
SharmExcursions General Question
FAQ Category:Specific Excursion


- I will book some trips with you and i have several questions:

- What time will each event be at local time?

- Is food included in the trips?

- When we add excursions into the basket we do not get the offer "Buy 3 & get 1 free" as advertised. How come?

Camel Ride, Bedouin Dinner and Star Gazing in Sharm

Friday 07th September 2018
2x Adults (Over 12)

Swimming with Dolphins in Sharm el Sheikh

Thursday 06th September 2018
2x Adults (Over 12)

Cairo and Luxor Tour from Sharm - 2 Days by plane private trip

Tuesday 04th September 2018
2x Adults (Over 12)

Thank you in advance.

Best regards
Florent Sejdijaj

Hi , When you add the fourth trip you find it for free because till now you said only 3 trips . in the Cairo and Luxor trip lunch for 2 days and breakfast for one day included , for the Bedouin trip dinner is included but there is no meals in the Swimming with Dolphins trip .

Asked By: Asked by Mustafa
on 8th May 2018
Concerning Tour:
SharmExcursions General Question
FAQ Category:Specific Excursion

I have a Sri lank passport living in London, I have my Egypt visa for visiting Cairo.
Iaftwr Cairo Im going to Sharm El Sheikh, do I need a separate visa for Sharm?

Hello , Kindly we would like to inform you that : The Egyptian visa which you have to visit Cairo will be valid to visit all Egypt includes Sharm El Sheikh so you do not need to get any new or other visa . Mohamed

Asked By: Asked by Iveta
on 26th March 2018
FAQ Category:Specific Excursion

Hi. I like to ask if there you need visa for going to Cairo?

yes to go to Cairo you must have the Egyptian Visa !

Asked By: Asked by Asma Al Qashtari
on 12th March 2018
Concerning Tour:
SharmExcursions General Question
FAQ Category:Specific Excursion

Hi, I am booking a trip to Egypt for my husbands birthday as a surprise. I would like to know what special requests you have a o offer? I was wondering if it was possible to book a trip to Cairo through your company?

Thanks in advance

With pleasure to offer you a nice cake during your Cairo by air trip so this trip one of the best trips to celebrate this special occasion .

Asked By: Asked by Nadia
on 9th February 2018
FAQ Category:Specific Excursion

When will this tour be available again? we are planing a trip to Sharm in July 2018

Will be available by boat / road from 01st March 2018 .

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Voted "Outstanding" Year-after-Year

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This prestigious award, which places SharmExcursions in the top-performing 10% of all businesses worldwide on TripAdvisor, is given to businesses that consistently earn high ratings from TripAdvisor travellers.

  • Best Reviews Around We're number one thanks to our fantastic customer reviews, they're better than Thomas Cooks and Thomsons
  • Great, Low Prices. Guaranteed We're renowned for our fantastic service at a great price, significantly cheaper than the above
  • We're Here When You Need Us If you need us we're always there for you via phone, email, Facebook® or your online booking account.
  • Flexible Amendments We understand things change, so amend your booking within time and it won't cost you a thing
  • VIP Treatment Included Unlike other tour operators we keep our groups small, so our tour guide has more time for you
  • Door-to-Door Service! We'll collect you from your hotel, and drop you back in comfort after every trip!
  • Low Deposits We only require a 10% deposit to book your tours
  • Family Friendly The majority of our customers are families, so all of Our trips are especially designed to be family-friendly
  • Great Staff We're passionate about making your holiday brilliant (for most it's a once in a lifetime trip). Our professional hand-picked tour guides are friendly, knowledgeable and speak English excellently.

    We'll make sure booking is stress free, and your day with us is one you'll always remember