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If you have a question about any of our trips, or Egypt in general, post it below and we will try to answer it as quickly as possible.

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FAQ Catagories Customer Questions about Specific Topics

Payment

39

One of the things we're most often asked about is how to pay for the Sharm tours you would like to b

Booking Process

19

Our booking system is industry leading. It's been designed from the ground up to be secure, fast and

Cancellations / Refunds

9

If you have any questions about cancellations or our refund policy for any trips you have booked wit

Visas

58

"Do I need a Visa for my holiday to Sharm el Sheikh, Egypt?" is a question we get asked a lot. Espec

Special Requests

39

Planning something special for your holiday in Sharm el Sheikh? Something romantic? A birthday surpr

Others

9

General questions about Sharm el Sheikh, our tours, or anything else

Contacting Us

4

One of the most important aspects of our business is being reliable and contactable, we know the las

Travel Restrictions & Safety

27

Since the peaceful Egyptian uprising of 2011 when the people campaigned against the then current Pre

Hotel Pickups

18

Customers are regularly asking what hotels we pick up from. We pick up from all hotels in Sharm el S

Latest Questions

Asked By: Asked by Jannike Kristine Mogensen
on 7th September 2017
FAQ Category:Specific Excursion

Hello. I would like to book the Luxor tour October 11 (1 adult). But I cannot pick the date (or any date) in the calendar.
Is the tour cancelled ? I have no problem choosing dates on other tours.

Kind regards
Jannike

Because Luxor trip by plane from Sharm is stopped at the moment .

Asked By: Asked by Mohamed Choucri
on 24th August 2017
FAQ Category:Specific Excursion

I would like to book a day trip to ras mohamed for snorkeling. please let me know options and prices

We offer Ras Mohamed by bus half day trip and we offer also Ras Mohamed by boat full day trip !

Asked By: Asked by Beverley
on 20th August 2017
FAQ Category:Specific Excursion

Do you pick up at the cruise port terminal? If not what is the closest point of pick up and how do we get there?

Also, if two book do both have to be able to drive?

We will pick you up at the main gate outside Sharm Port !

Asked By: Asked by Cheril
on 10th May 2017
FAQ Category:Specific Excursion

Hi We will be arriving in Sharm el Sheikh from Saudi Arabia. We are indian nationals. We donot plan to go to any other area of Egypt . We have a stay of 7 nights in Sharm and return back to Saudi . Is a Visa reqired?

Because you will stay all your holiday in Sharm and will arrange only local tours inside Sinai only so you do not need to get the visa !

Asked By: Asked by David K.
on 2nd April 2017
Concerning Tour:
SharmExcursions General Question
FAQ Category:Specific Excursion

Hi id like to ask if i book something...Then u guys going to pick me up?Thanks for ure answer.

For all your trips which you will book with our company we will pick you up from your hotel to go on the trip and after the trip will transfer you back to your hotel .

Asked By: Asked by Tony
on 7th March 2017
Concerning Tour:
SharmExcursions General Question
FAQ Category:Specific Excursion

Am planning a trip to Egypt.
a) Is it safe to travel on road from Cairo to Saint Catherine?
b) Also it is safe to spend a night or two at Sharm el Sheik?
c) Can I can from Cairo to Sharm el Sheik?

Thank you.

Kindly we would like to inform you that : This is very safe to Stay few nights in Sharm , also very safe to go by road from Cairo to Saint Catherine . If your holiday will be in Cairo this will be okay to go by flight from Ciro to Sharm .

Asked By: Asked by Jay Townson
on 28th February 2017
FAQ Category:Specific Excursion

i wrote a another email last week with no responce

i am very interested in booking the excursion trip, but i need the info im asking before i can commit

i want to book this excursion with my wife. we will be sharing a room and there fore there is no need to have 2 rooms booked in cairo. i want to know how the price will be adjusted based on the use of only 1 room.

please write me back as soon as possible so i can book

The price into our website based on 2 persons in one room not 2 singles rooms .

Asked By: Asked by Johnny Townson
on 22nd February 2017
FAQ Category:Specific Excursion

i am interested in taking this trip with my wife. we would be sharing a single room for the over night in cairo. how would that change the price since we would only need to pay for 1 room instead of 2?

also are any meals included?

& lastly i am in a wheelchair. i can stand and walk to get on bus, but would be in the wheelchair at all times off the bus. i understand there may be some areas and places on the tour i could not go in. but my question is is most of the tour sites handicapped accessible

For Sure this trip will be available for you but we recommend to have a private trip to be easy for you to stay longer time or shorter time at each place . in this trip Hotel in Cairo is included with breakfast of the second day and also lunch on the 2 days .

Asked By: Asked by Nakul
on 20th February 2017
Concerning Tour:
SharmExcursions General Question
FAQ Category:Specific Excursion

What will be the visa procedure to visit Egypt, will you provide visa n arrival

This is very easy to get the Egyptian visa upon your arrival at Sharm airport , it takes only few minutes to get the visa which allow for you to go to any place in all Egypt .

Asked By: Asked by Victor Luchini
on 6th February 2017
Concerning Tour:
SharmExcursions General Question
FAQ Category:Specific Excursion

Hello. Prices on the site are in Egyptian pound? Thank you.

All prices for all our Excursions into our website in Sterling Pound . But you can pay for your trips in Egyptian Pound or in Euro or in US $ or in Sterling pound as you prefer .

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  • VIP Treatment Included Unlike other tour operators we keep our groups small, so our tour guide has more time for you
  • Door-to-Door Service! We'll collect you from your hotel, and drop you back in comfort after every trip!
  • Low Deposits We only require a 10% deposit to book your tours
  • Family Friendly The majority of our customers are families, so all of Our trips are especially designed to be family-friendly
  • Great Staff We're passionate about making your holiday brilliant (for most it's a once in a lifetime trip). Our professional hand-picked tour guides are friendly, knowledgeable and speak English excellently.

    We'll make sure booking is stress free, and your day with us is one you'll always remember