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If you have a question about any of our trips, or Egypt in general, post it below and we will try to answer it as quickly as possible.

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FAQ Catagories Customer Questions about Specific Topics



One of the things we're most often asked about is how to pay for the Sharm tours you would like to b

Booking Process


Our booking system is industry leading. It's been designed from the ground up to be secure, fast and

Cancellations / Refunds


If you have any questions about cancellations or our refund policy for any trips you have booked wit



"Do I need a Visa for my holiday to Sharm el Sheikh, Egypt?" is a question we get asked a lot. Espec

Special Requests


Planning something special for your holiday in Sharm el Sheikh? Something romantic? A birthday surpr



General questions about Sharm el Sheikh, our tours, or anything else

Contacting Us


One of the most important aspects of our business is being reliable and contactable, we know the las

Travel Restrictions & Safety


Since the peaceful Egyptian uprising of 2011 when the people campaigned against the then current Pre

Hotel Pickups


Customers are regularly asking what hotels we pick up from. We pick up from all hotels in Sharm el S

Latest Questions

Asked By: Asked by Sheli Sheli
9th May 2024
FAQ Category:Specific Excursion

What temperature will it be during the month of August on the top of the mountain? Will it be too hot to climb the mountain in the night?

Good Morning, August is one of the best months to climb Mount Sinai during the night and see the sunrise early morning. Mohamed +201061329990

Asked By: Asked by Fabio Fabio
1st May 2024
FAQ Category:Specific Excursion

Is it possibile to book a Bedouin excursion for tomorrow 02/05 or Friday 03/05?

Hello, yes this will be ok to go on this trip today Thursday 02nd May or tomorrow Friday 03rd May as you prefer . Please contact us Via WhatsApp. on this number +201061329990 .

Asked By: Asked by Jyoti Lakhani Jyoti Lakhani
3rd April 2024
Concerning Tour:
Question about
SharmExcursions General Question
FAQ Category:Specific Excursion

If I book the swimming with dolphins do we get picked up from our hotel? We will be staying in Park Regency sham el sheikh resort

Hello, all our trips include the pick up and drop off at your hotel . Mohamed +201061329990

Asked By: Asked by Ann Hall Ann Hall
2nd April 2024
FAQ Category:Specific Excursion

Hi I want to book the Tour fly to Cairo to see the Pyramids the private tour but what’s the difference between the private and normal tour
Many Thanks

Hello, private trip will be only for you with own guide but group tour will be with other people .

Asked By: Asked by Marlene Gibson Marlene Gibson
20th February 2024
Concerning Tour:
Question about
SharmExcursions General Question
FAQ Category:Specific Excursion

We are hoping to do a bedouin trip when in Sharm, will a visa be rquired

Hello, Kindly we would like to inform you that : You do not need to get the Egyptian visa to do the Bedouin Trip. Mohamed +201061329990

Asked By: Asked by Myles Myles
9th February 2024
Concerning Tour:
Question about
SharmExcursions General Question
FAQ Category:Specific Excursion

Hi are you open in April as I’m looking to visit Egypt in April with my fiancé and would love to books some excursions with you.

Hello, We open all the year so you can book with us any time you prefer. Mohamed +201061329990

Asked By: Asked by Salim  Khan Salim Khan
4th February 2024
FAQ Category:Specific Excursion

Dear Sir/Madam

We are looking for a private tour in Cairo for 4 adults and 5 children, ages from 6 to 14 years old.

We would like to travel from Sharm El Sheikh to Cairo by plane and return the same evening. Our preferred date of travel is Tuesday 13th of February.

Please can you advise of cost and availability.

Thank you and best Regards

Good Morning, Kindly we would like to inform you that : This date is available for one day private trip by plane from Sharm pick up at your hotel in Sharm in the morning and back on the same day in the evening. you can contact us via WhatsApp. on this number +201061329990 for any details . Mohamed

Asked By: Asked by Audrey Audrey
10th November 2023
FAQ Category:Specific Excursion

We would like to visit st Catherine’s and then climb Mt Sinai. We would like to climb during the day. This would be for 2 people on February 21st. Thank you.

Hello, This will be Ok but must be a private trip not with group . Mohamed +201061329990

Asked By: Asked by Jonathan Kaldas Jonathan Kaldas
27th September 2023
FAQ Category:Specific Excursion

We are trying to book this for a family gathering of 30-40 people. Is there a group rate for that many people (25th January 2024)

Hello, Please contact us via WhatsApp. on this number +201061329990 or via email . Mohamed

Asked By: Asked by Judi Hunter Judi Hunter
14th September 2023
FAQ Category:Specific Excursion

Can you arrange a private tour for 2 people from the port in Sharm El Sheik to Mount Sina and back to the ship Ship arrives 7 am and departs 7 pm We do not want to climb the mountain

Hello, Yes We offer this private tour to St. Catherine and Mount Sinai just to visit no climbing. To get very quick reply for all your questions please contact us via WhatsApp. On this number +201061329990 .

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Voted "Outstanding" Year-after-Year

We've won TripAdvisor's Certificate of Excellence Every Year Since the Award Started!

This prestigious award, which places SharmExcursions in the top-performing 10% of all businesses worldwide on TripAdvisor, is given to businesses that consistently earn high ratings from TripAdvisor travelers.

  • Best Reviews Around We're number one thanks to our fantastic customer reviews, they're better than Thomas Cooks and Thomsons
  • Great, Low Prices. Guaranteed We're renowned for our fantastic service at a great price, significantly cheaper than the above
  • We're Here When You Need Us If you need us we're always there for you via phone, email, Facebook® or your online booking account.
  • Flexible Amendments We understand things change, so amend your booking within time and it won't cost you a thing
  • VIP Treatment Included Unlike other tour operators we keep our groups small, so our tour guide has more time for you
  • Door-to-Door Service! We'll collect you from your hotel, and drop you back in comfort after every trip!
  • Low Deposits We only require a 10% deposit to book your tours
  • Family Friendly The majority of our customers are families, so all of Our trips are especially designed to be family-friendly
  • Great Staff We're passionate about making your holiday brilliant (for most it's a once in a lifetime trip). Our professional hand-picked tour guides are friendly, knowledgeable and speak English excellently.

    We'll make sure booking is stress free, and your day with us is one you'll always remember