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If you have a question about any of our trips, or Egypt in general, post it below and we will try to answer it as quickly as possible.

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FAQ Catagories Customer Questions about Specific Topics



One of the things we're most often asked about is how to pay for the Sharm tours you would like to b

Booking Process


Our booking system is industry leading. It's been designed from the ground up to be secure, fast and

Cancellations / Refunds


If you have any questions about cancellations or our refund policy for any trips you have booked wit



"Do I need a Visa for my holiday to Sharm el Sheikh, Egypt?" is a question we get asked a lot. Espec

Special Requests


Planning something special for your holiday in Sharm el Sheikh? Something romantic? A birthday surpr



General questions about Sharm el Sheikh, our tours, or anything else

Contacting Us


One of the most important aspects of our business is being reliable and contactable, we know the las

Travel Restrictions & Safety


Since the peaceful Egyptian uprising of 2011 when the people campaigned against the then current Pre

Hotel Pickups


Customers are regularly asking what hotels we pick up from. We pick up from all hotels in Sharm el S

Latest Questions

Asked By: Asked by Jolanta Kedziora Jolanta Kedziora
10th January 2023
Concerning Tour:
Question about
SharmExcursions General Question
FAQ Category:Specific Excursion

Hi, how will I get free transfer when buying 2 tours? Shall I add this to my basket or will be that sorted later? Thanks

Good Morning, Just Complete your online booking includes your arrival transfer and we will update your booking to make your transfer for free, then send us message via booking system to let us know your flight number and arrival time at Sharm airport. Mohamed +201061329990

Asked By: Asked by Lillian Ducker Lillian Ducker
29th December 2022
Concerning Tour:
Question about
SharmExcursions General Question
FAQ Category:Specific Excursion

Do i need a visa to visit the pyrramids from Sharm el sheik

Good Morning, The people must get the Egyptian visa to be allowed to visit Cairo by road or by air .

Asked By: Asked by Masood Masood
9th December 2022
FAQ Category:Specific Excursion


What days do you take the trip to Mount Sinai? Please let me know.
Can you also please let me know what is included in the £35 package.


Hello, Mount Sinai trip is running on Sunday, Wednesday and Friday Weekly . this price includes Pick up and drop off at your hotel, guide, entrance fees .

Asked By: Asked by Baldan Baldan
16th November 2022
FAQ Category:Specific Excursion

I am staying in sharm, ı would like to see pyramids, can ı get visa from sharm airport and go and see cairo and pyremids and return back

This is allowed for you to get the Egyptian visa at Sharm airport before your flight to Cairo .

Asked By: Asked by Val Hickery Val Hickery
13th November 2022
FAQ Category:Specific Excursion

If I cancel do I get my deposit back.

Yes for sure

Asked By: Asked by Weber Weber
10th November 2022
FAQ Category:Specific Excursion

hi to go to petra for one day do we need Jordanian visa , do we pay extra charges at the jordanian frontier ? THANKS FOR YOUR ANSWER WE ARE 2 ladies we want to do this tour in march

Hello, for sure to visit Petra from Sharm you need to get the Jordanian visa but we arrange this visa as part of the cost of the trip. just you must send us photo copy of passports at least 48 hours before the trip to arrange this visa.

Asked By: Asked by Russell Connelly Russell Connelly
30th June 2022
FAQ Category:Specific Excursion


I have a group of 22 students who would like to do this excursion on the 11th July. I was wondering whether this is available to book and what is the best price for a group of this size?

Thank you,
Russ Connelly

Hello, For groups more than 20 persons we will give you 15% discount .

Asked By: Asked by James Briddon James Briddon
7th June 2022
FAQ Category:Specific Excursion

Hello we are staying in Sharm in August and we have booked to go to see pyramids with you via plane option. I think we need a visa for that trip so shall we buy before we come to Egypt on or can we buy it the morning of the trip? Thanks James Briddon.

Hello, You can get the Egyptian visa online before you leave your country or upon your arrival at Sharm airport as you prefer .

Asked By: Asked by Chloe Chloe
20th May 2022
FAQ Category:Specific Excursion

Hi, I am aware that we will need a visa to go on the Cairo tour from Sharm by plane. When do we get this visa? Do we get it when we arrive at Sharm airport from England, or do we get it on the day of the trip? and how much will it be please?

Hello, Kindly we would like to inform you that : To go to Cairo by plane or by road you must get the Egyptian visa upon your arrival or also you can get it on the day of your trip before your flight to Cairo . Mohamed +201061329990

Asked By: Asked by Phil Stokes Phil Stokes
19th May 2022
FAQ Category:Specific Excursion

Hi - if we book the Private tour, can I confirm that we visit the pyramids in the morning and the museum in the afternoon? Will we be travelling in our own personal transport or on a coach with other tours? We will be in Sharm from 21st July to 31st July, are there any particular days in that time that would be less busy? Once we have confirmed a date with you is it possible to tell us what airline we would be flying on?

Hello, It will be a private transportation only for you so you can visit the pyramids in the morning and museum in he afternoon.

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This prestigious award, which places SharmExcursions in the top-performing 10% of all businesses worldwide on TripAdvisor, is given to businesses that consistently earn high ratings from TripAdvisor travelers.

  • Best Reviews Around We're number one thanks to our fantastic customer reviews, they're better than Thomas Cooks and Thomsons
  • Great, Low Prices. Guaranteed We're renowned for our fantastic service at a great price, significantly cheaper than the above
  • We're Here When You Need Us If you need us we're always there for you via phone, email, Facebook® or your online booking account.
  • Flexible Amendments We understand things change, so amend your booking within time and it won't cost you a thing
  • VIP Treatment Included Unlike other tour operators we keep our groups small, so our tour guide has more time for you
  • Door-to-Door Service! We'll collect you from your hotel, and drop you back in comfort after every trip!
  • Low Deposits We only require a 10% deposit to book your tours
  • Family Friendly The majority of our customers are families, so all of Our trips are especially designed to be family-friendly
  • Great Staff We're passionate about making your holiday brilliant (for most it's a once in a lifetime trip). Our professional hand-picked tour guides are friendly, knowledgeable and speak English excellently.

    We'll make sure booking is stress free, and your day with us is one you'll always remember