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If you have a question about any of our trips, or Egypt in general, post it below and we will try to answer it as quickly as possible.

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FAQ Catagories Customer Questions about Specific Topics



One of the things we're most often asked about is how to pay for the Sharm tours you would like to b

Booking Process


Our booking system is industry leading. It's been designed from the ground up to be secure, fast and

Cancellations / Refunds


If you have any questions about cancellations or our refund policy for any trips you have booked wit



"Do I need a Visa for my holiday to Sharm el Sheikh, Egypt?" is a question we get asked a lot. Espec

Special Requests


Planning something special for your holiday in Sharm el Sheikh? Something romantic? A birthday surpr



General questions about Sharm el Sheikh, our tours, or anything else

Contacting Us


One of the most important aspects of our business is being reliable and contactable, we know the las

Travel Restrictions & Safety


Since the peaceful Egyptian uprising of 2011 when the people campaigned against the then current Pre

Hotel Pickups


Customers are regularly asking what hotels we pick up from. We pick up from all hotels in Sharm el S

Latest Questions

Asked By: Asked by Audrey Audrey
10th November 2023
FAQ Category:Specific Excursion

We would like to visit st Catherine’s and then climb Mt Sinai. We would like to climb during the day. This would be for 2 people on February 21st. Thank you.

Hello, This will be Ok but must be a private trip not with group . Mohamed +201061329990

Asked By: Asked by Jonathan Kaldas Jonathan Kaldas
27th September 2023
FAQ Category:Specific Excursion

We are trying to book this for a family gathering of 30-40 people. Is there a group rate for that many people (25th January 2024)

Hello, Please contact us via WhatsApp. on this number +201061329990 or via email . Mohamed

Asked By: Asked by Judi Hunter Judi Hunter
14th September 2023
FAQ Category:Specific Excursion

Can you arrange a private tour for 2 people from the port in Sharm El Sheik to Mount Sina and back to the ship Ship arrives 7 am and departs 7 pm We do not want to climb the mountain

Hello, Yes We offer this private tour to St. Catherine and Mount Sinai just to visit no climbing. To get very quick reply for all your questions please contact us via WhatsApp. On this number +201061329990 .

Asked By: Asked by Sabina Sabina
31st August 2023
FAQ Category:Specific Excursion

Can I book a tour to visit pyramids from sharm el sheikh by plane on a day of my arrival to hotel or need to book it in advance before my holiday?

Hello, You can contact us via WhatsApp. on this number +201061329990 while you are in Sharm at your hotel .

Asked By: Asked by Peter Crawley Peter Crawley
3rd August 2023
FAQ Category:Specific Excursion

Dear sirs I beleiveIhave payed a deposit of £38 for a flight trip to Cario from sham el sheik but you say I haven’t . Please check It is for Susan Costa and Peter Crawley on nov 7

Please contact us via WhatsApp. on this number +20106132990

Asked By: Asked by Sanjay Thakor Sanjay Thakor
2nd August 2023
Concerning Tour:
Question about
SharmExcursions General Question
FAQ Category:Specific Excursion

Hi - I booked for adults for 11/8/23 cairo day trip from Sharm El Sheik by plane. A deposit via paypal has gone through - but I received no confirmation . Also, when and how do i pay the balance? Can I use a credit card? Also, do you have a whatsapp number? Thank you

Our WhatsApp. number +201061329990

Asked By: Asked by Rafiq Rafiq
11th July 2023
FAQ Category:Specific Excursion

Is this tour suitable for children aged 4 and 6?

This is very nice tour and will be good for children.

Asked By: Asked by Odi Odi
9th March 2023
FAQ Category:Specific Excursion

Hi, if I'm already in Sharm el sheikh, an want to take bus tour to Cairo, how can I get visa?

Hello, Just contact us via WhatsApp. on this number +201061329990 and we will let you know how you will get your visa to Cairo and also help you to sort it . Mohamed

Asked By: Asked by John John
23rd February 2023
Concerning Tour:
Question about Quad Biking in Sharm Desert
Quad Biking in Sharm Desert
FAQ Category:Specific Excursion

What kind of license do you need when you want to ride a quad in Egypt? Do you need a drivers license?

You do not need for any driving license to go quad runner trip . Mohamed +201061329990

Asked By: Asked by Leslie Bellingham Leslie Bellingham
21st February 2023
FAQ Category:Specific Excursion

I have the same question as a previous customer. Could my family leave Sharm El Sheikh in the morning (maybe 6am?) and travel to the St. Catherine Monestary. We would like to spend time at the Monestary and then climb Mt Sinai after. Is that possible? It would be in March 2023.

Hello, For sure this will be ok but must be a private trip only for your family . Mohamed +201061329990

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This prestigious award, which places SharmExcursions in the top-performing 10% of all businesses worldwide on TripAdvisor, is given to businesses that consistently earn high ratings from TripAdvisor travellers.

  • Best Reviews Around We're number one thanks to our fantastic customer reviews, they're better than Thomas Cooks and Thomsons
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  • We're Here When You Need Us If you need us we're always there for you via phone, email, Facebook® or your online booking account.
  • Flexible Amendments We understand things change, so amend your booking within time and it won't cost you a thing
  • VIP Treatment Included Unlike other tour operators we keep our groups small, so our tour guide has more time for you
  • Door-to-Door Service! We'll collect you from your hotel, and drop you back in comfort after every trip!
  • Low Deposits We only require a 10% deposit to book your tours
  • Family Friendly The majority of our customers are families, so all of Our trips are especially designed to be family-friendly
  • Great Staff We're passionate about making your holiday brilliant (for most it's a once in a lifetime trip). Our professional hand-picked tour guides are friendly, knowledgeable and speak English excellently.

    We'll make sure booking is stress free, and your day with us is one you'll always remember